Subscriber strip — paid listings move here. NTSA and public desks stay. Tap a card for contact.
The Real Problem
Kenya has reporting channels. What is still missing is one shared tracking number that every agency can see — so an incident does not disappear between offices.
Report Incident / Accident
You will receive one tracking number. The system alerts the right desks from what you selected — you do not pick a garage here.
Sauti Road Safety ticket
Use the ticket number indicated above to track your case and get status updates.
Track a Case
Active
File Grievance
We match the desks from who is filing and who it is against. Issues change to fit that pair.
Stakeholder / partner registration
Two doors: private partners (listing and fees) and government desks (loaded directory, no shop form, no fee).
Admin panel
Restricted. Enter the staff code.
0Cases stored here
0Registered partners
Downloadable reports
Lobby / escalate a grievance
Broadcast to the public is not automatic. Use only after the response window and legal review.
Separate from full demo wipe
Removes sample ambulance, police, shop and SACCO records tagged DEMO from this phone.
Staff PIN
Use 8+ characters with a letter, a number and a special character. Recovery is only as strong as this phone plus the number/email you save here. It is not bank-grade 2FA.
Forgot PIN
Configuration
Roles, staff code and switches for this installation. Live Kenya-wide users still need MySQL + API credentials on the server.
Staff code
Reset a citizen password
Roles
Add a desk role used on partner contacts and sign-in.
Add a registration category
Appears under Registering as → Category.
System switches
Backup this installation
Download everything stored in this browser so you can keep a copy on your laptop. Import the same file here if you change phones. Server data is separate — that lives in MySQL after sauti-api.php is connected.
Home strip (marketing)
Separate from paid registration. Logo, name, phone, rating. Package sets how long the card stays. Remove or replace any time.
Add a grievance issue
This issue is added under Other-style extras and shown on the grievance list.
Category reports
Download a branded PDF-style report. Filter by kind. Stats are from tickets on this installation.
Earnings (private partners)
Government desks are not billed. Record a listing or lead fee when money is received.
Total recorded: KSh 0
Audit log
Panic SMS
Twilio SMS/WhatsApp is not in this upload. Panic still opens a ticket and can store a short clip on the server. Until then messages are queued only. Live video desk (WebRTC) is not on this host — Panic uploads 5-second clips for up to 60 seconds instead.
Suggested services (profession list)
Applicants may suggest work in their line that is not on the master list. Approve to add to that category for everyone.
Partner applications — view all details and approve
Live cases
Stakeholder sign up
Same form as partner registration: category fields, services, branches, logo and documents. You stay pending until Admin approves. Only approved partners are dispatched on a live case.
Also in the menu: Partner Registration.
Response dashboard
Official emergency remains 922, 999/112 and 1199. This board is for providers to answer a Sauti ticket — not for clients searching a mechanic.
Provider — acknowledge a request
Enter the client ticket number. Replies change to fit the service (insurance is not “on the way”).
Enter the ticket number to load the right replies.
Official lines (always)
Ambulance 922 · Police 999 / 112 · Red Cross 1199
Search a provider
Pick one type. Only that form opens.
Search
Photos that help the provider
Car / van / lorry — door-jamb sticker: Open the front door on the driver’s side. On the metal frame the door closes onto (the door pillar), look for a printed sticker or metal plate. That is the VIN / make / model / colour-code plate. It is not the number plate on the bumper.
Motorbike / boda: There is no door sticker. Photograph the VIN stamped on the frame — usually on the headstock (the neck under the handlebars) or on a plate riveted to the frame. Also photograph the old part if you have it.
Insurance is matched by cover, class, price and rating — not by who is next door. The cover note is sent to the client email through this platform.
Request cover through Sauti
Fill this so the insurer is served on this platform — one tracking number, not a lost email.
Providers join via Stakeholder registration → Admin approval. Listed shops can pay a listing / lead fee.
Not the same as partner registration. This is your personal file for Panic, tracking and relatives. Panic still works if you never sign in.
Sauti Ya Mkenya
About Sauti Road Safety System
Transforming road safety through intelligence, response, accountability and justice.
Sauti Road Safety System is an integrated road-safety intelligence and response ecosystem developed by Sauti Ya Mkenya to help address the gaps that occur before, during and after road crashes.
Road safety is not only about preventing crashes. It is also about ensuring that when a crash occurs, information is captured accurately, emergency assistance is mobilised quickly, investigations are supported by reliable evidence, victims and families can access appropriate assistance, and lessons from every incident are used to prevent future crashes.
Sauti Road Safety System brings these functions into one coordinated framework.
What we do
Road crash reporting and intelligence Structured reporting and documentation of road incidents.
Emergency response coordination Connecting reported incidents with emergency and rescue resources.
Evidence and incident documentation Preserving and organising relevant crash information.
Road safety investigation support Patterns, risk factors, dangerous locations and recurring causes.
Driver and vehicle safety compliance Safety monitoring and awareness across road transport.
Driving school and training monitoring Responsible driver education and continuous improvement.
Road safety awareness and training Practical knowledge for drivers, riders, passengers, businesses and communities.
Victim support and justice referral Medical, insurance, compensation, legal and other support channels.
Data and policy intelligence Turning incident information into prevention, planning and decisions.
Accountability and system improvement Structured information for institutions responsible for safer roads.
Our approach
We believe that road safety requires an ecosystem approach.
A crash may involve a driver, vehicle, road condition, traffic environment, emergency services, medical facilities, insurers, investigators, regulators, legal practitioners and the affected family.
When these parts operate in isolation, important information can be lost and victims can struggle to navigate the system.
Sauti Road Safety System seeks to create a structured bridge between these different points of the road-safety chain.
Every incident should provide an opportunity not only to respond to the immediate harm, but also to understand what happened and reduce the possibility of similar incidents occurring again.
Our purpose
Our purpose is to contribute to a safer, more accountable and more responsive road-transport environment by using technology, data, community participation, coordinated response and systems thinking.
Sauti Road Safety System is designed as a support and coordination ecosystem, not as a replacement for legally mandated government agencies, emergency services, law-enforcement authorities, courts, medical institutions, insurers or other competent bodies.
We seek to work alongside relevant stakeholders while helping citizens, drivers, riders, businesses and communities navigate the road-safety ecosystem more effectively.
Our vision
A Kenya where every road incident is reported, every emergency receives a timely response, every investigation is supported by reliable information, every victim can access appropriate support, and every crash becomes a lesson for preventing the next one.
Driving Change. Saving Lives. Building Safer Roads.
A statement from the President
Elias Mwangi Wanjohi
President, Sauti ya Mkenya
For a long time, we have approached road safety as though the problem begins and ends with the driver.
A driver speeds. A vehicle is unroadworthy. A pedestrian crosses dangerously. An accident happens. Someone dies or is injured. Then we move on.
But I have come to understand that road safety is not simply a traffic problem. It is a systems problem.
At Sauti ya Mkenya, my work has been centred on one fundamental question: when a system repeatedly produces the same failures, should we continue blaming individuals, or should we examine the system itself?
That question is at the heart of the Sauti Road Safety System.
I have spent the last several years studying human behaviour, social systems and the gaps between institutions, communities and the people they are intended to serve. My approach is therefore not to create another campaign that speaks about road safety for a few weeks and disappears. My objective is to design a practical ecosystem that connects prevention, reporting, emergency response, evidence, investigation, accountability, victim support, justice and learning.
A road crash should never become merely a statistic.
Behind every crash is a person. Behind every injury is a family. Behind every death is a community that loses something. And behind every repeated crash there may be a preventable system failure.
That is why Sauti Road Safety System has been developed as an intelligence and coordination platform — one that can help capture what happens on our roads, connect the right actors, preserve information, identify patterns and turn individual incidents into knowledge that can help prevent the next one.
I do not believe Sauti should replace the institutions legally mandated to regulate transport, enforce the law, provide emergency services, investigate crashes, deliver healthcare or administer justice.
I believe Sauti should help connect the gaps between them.
The questions we ask
What happened? Why did it happen? Could it have been prevented? Who needs to respond? What evidence exists? What does the victim need? What can we learn? And what must change so that it does not happen again?
This is the thinking behind the Sauti Road Safety System.
We did not build a platform simply to record accidents. We have built a road-safety intelligence ecosystem, and we continue to roll out live links across the country.
Our ambition is to move Kenya from a predominantly reactive approach to one that is increasingly preventive, intelligent, coordinated and accountable.
Technology will be important, but technology alone will not save lives.
Data must lead to action. Action must lead to accountability. Accountability must lead to improvement. And improvement must ultimately lead to safer roads and protected lives.
As President of Sauti ya Mkenya, I believe that meaningful change comes when we stop treating each problem as an isolated incident and begin designing systems capable of addressing the conditions that repeatedly produce those problems.
That is the Sauti approach.
We listen. We understand. We connect. We build systems. We act. And we learn.
The Sauti Road Safety System is one expression of that philosophy.
Because every life matters. Every crash matters. Every piece of information matters. And every preventable death should compel us to do better.
Elias Mwangi Wanjohi
President, Sauti ya Mkenya
Sauti ya Mkenya — Amplifying the Voice of the People.
Road safety campaign
Sauti Road Safety — Driving Change, Saving Lives. An initiative of Sauti ya Mkenya.
Celebrate responsibly. Arrive alive. Protect yourself and others.
Don'ts for drivers
Don't drink and drive — alcohol reduces judgment, vision and reaction time.
Don't overspeed — festive seasons are not racing seasons.
Don't drive when tired, sleepy or emotionally unstable.
Don't use your phone while driving.
Don't overload passengers or cargo.
Don't ignore traffic rules and road signs.
Don'ts for passengers
Don't board a vehicle driven by a drunk or reckless driver.
Don't encourage speeding or dangerous driving.
Don't distract the driver.
Don't stay silent when your life is at risk.
Don'ts for other road users
Pedestrians, boda riders, cyclists
Don't walk or ride at night without reflective gear.
Don't ride without helmets or protective equipment.
Don't ignore traffic lights, crossings and signage.
Be visible. Be alert. Stay alive.
Contacts
Partnership, support or a case that needs a person — not a form.